One man asked for half and half with his coffee, which yesterday manager A told me we would just make ourselves, pouring half milk and half cream into a small pitcher. When he ordered it, A told me that we actually had some, and procured it from the kitchen. A few moments after the drinks were served at the table, it looked as though something was wrong... I walked over, and the cream had curdled in his coffee. I felt AWFUL, and apologized profusely. He said it wasn't a problem and didn't look too upset. Even though it technically wasn't my fault, and the date on the half and half was fine, I still felt really badly.
It was a bit of a slow day. We had quite a few bigger parties, but nothing extraordinary. The problem with the big party of tourists is that usually they come in, not sure if they want to sit or not, while other people in their 'group' are still shopping on the main street. The original group sits, orders, and then all of a sudden their friends/family/herd of long lost cousins comes in and wants to join them, after the original food order is already sent in to the kitchen and the check is in the system. It's not too much of a pain, though.
What WAS a pain was that at 4:45 (we close at 5), a group of ten teenagers came in. They insisted that they didn't need tables put together-- we only have four tops and two tops. They sat at three tables, only ordered one slice of cake and a bit of tea, and asked for separate checks for everybody. THAT was annoying. After painstakingly entering each of their check amounts alone, they ended up leaving a total collective tip of one cent. Even though I'm not making tips right now.... THANKS, GUYS.
We generally get an older crowd, so hopefully this won't be a common occurrence.
A also told me that British folks either tip close to nothing or ask for change-- apparently they don't do tipping over there. Fancy pants.
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